Robotics platforms, AI compute, sensing, prototyping and custom builds for research labs and innovation centres. Chosen for the interfaces the work needs, quoted in a form procurement will accept, and documented down to the firmware version.
Nobody in a research group wants a robot. They want a result that survives review, and the equipment is only the means. Which is why the wrong specification here does not make the work harder, it makes the work impossible, usually after the money is committed.
So we ask what the equipment has to prove before we quote anything. What is being measured, at what resolution, under what conditions, and what has to be scripted, logged or reproduced. Send the protocol, the proposal section or even the paper you are trying to build on. It tells us more in a page than a requirements list does in ten.
Interfaces come next, and they decide more purchases in this category than any headline figure. API access, SDK, source availability and control-framework support are what separate a research instrument from a sealed appliance, and a platform that cannot be scripted is a demonstration unit whatever the brochure calls it. We confirm what is open, what is documented and what is locked, before you commit.
Then procurement, which is a technical problem of its own here. Grant money expires, tenders have formats, and institutions need itemised quotations, validity dates and end-user paperwork. We supply, configure, document and ship, with serials and firmware recorded so a second unit can be matched to the first. Installation, commissioning and institutional approvals run through partner integrators and are quoted separately.
We ask what the equipment has to prove, then propose against that, including when a cheaper instrument is the right one.
API, SDK, source access and framework support confirmed before purchase, because a sealed platform cannot do research.
Itemised, dated, valid for a stated period, and formatted for tender or grant rules rather than for us.
Serials, firmware and configuration logged at shipment, so a silent update cannot quietly break a dataset.
A second or third unit built to the first one's specification, because a fleet that differs is a variable you did not choose.
Controlled items, end-use statements and destination rules raised at quotation, not discovered at the border.
Ownership, publication and confidentiality agreed before a custom build starts, not while a paper is being drafted.
A lab build is dozens of line items from dozens of vendors. We consolidate it into one purchase order and one delivery to chase.
A sample rather than a limit. Send the work, the interfaces you need and the funding deadline and we will tell you which class fits, including when an off-the-shelf platform beats a custom build.
Manipulators, mobile bases, cobots and humanoid or legged platforms selected for open control and documented interfaces rather than for a demonstration figure.
Workstations, edge modules and small cluster hardware for training and inference. The class most affected by export rules and by supply that moves week to week.
Depth and thermal cameras, lidar, motion capture, force and torque sensing and data acquisition, specified to the resolution the measurement actually requires.
Additive machines, desktop machining, electronics benches, board assembly and the consumables that go with them, sized to a working lab rather than a showroom.
Test cells, fixtures, enclosures and environmental equipment, so results come from conditions you set rather than from whatever the room was doing that day.
One-off builds and modifications where nothing on the market fits. Ownership, publication rights and confidentiality settled in writing before work begins.
In every order. Installation, commissioning, institutional approvals, calibration services and software subscriptions are quoted separately, see the specification table for the ones that recur.
Your intended work read against the datasheets before anything is proposed, with the mismatches named rather than glossed.
What is open, what is documented and what is locked, per item, in writing before you commit budget to it.
Line by line, dated, with a stated validity period and the format your tender or grant office needs.
Serial numbers, firmware and settings recorded at shipment, so the setup that produced your data can be described exactly.
Datasheets, calibration certificates and declarations as issued by the maker, forwarded rather than summarised by us.
Power, bench loading, door and lift access and receiving arrangements reviewed, because a crate that cannot reach the lab is not a delivery.
End-user and end-use documentation prepared with you, and the destination's rules checked before the order is placed.
The parts a build actually runs through, listed with the quotation so the equipment does not stop for a cable.
Laboratory equipment is specified around the work, the facility and the funding, so this table describes how each line gets decided. Confirmed values for your order appear on the configuration sheet before production.
All specifications are confirmed on the approved configuration sheet for your order.
Equipment on the bench, in working laboratory conditions.










Ask this before you ask about performance, because it decides more of these purchases than any figure does. We state per item what is open, what is documented, what needs a licence and what is locked, and we would rather lose the line than let you find out afterwards. Where a platform is sealed, we will say so and offer something you can actually script. On modification, see the warranty answer below, opening a machine is normal in a lab and the consequences should be known first.
Usually, and it is worth insisting on. We record serials, firmware and configuration at shipment precisely so a repeat order can be built to match, because a fleet whose members differ has introduced a variable nobody chose. Where a component has been superseded since the first unit, you hear that before the order rather than after commissioning. Send the original order reference or the configuration sheet and we will work from it.
Whatever we agree in writing before work starts, which is the only sane time to settle it. Ownership of the design, your right to publish, our right to reuse general engineering knowledge, and confidentiality in both directions all get stated at the outset. Institutions usually have their own template for this and we are happy to work to it. What we will not do is start a build on a handshake and negotiate ownership while a paper is being drafted or a patent is being filed.
Yes, and tell us the rules early. Itemised lines, stated validity periods, currency, incoterms, tender formats, sole-source justifications and comparison quotations are routine requests and none of them are a problem when they arrive in time. What causes trouble is a funding deadline nobody mentioned, so put the date the purchase order has to be raised in your enquiry and we will work backwards from it the way we would from any other deadline.
Some of it, and it is better raised now than at a border. Certain compute hardware, sensing equipment and aerial platforms sit under export control or dual-use rules, which can mean end-user and end-use documentation, longer processing, or a destination we cannot supply at all. We check the position for your item and your country before the order is placed, and if the answer is no you will get it as an answer rather than as a delay.
Often not, and this matters more here than anywhere else in the division because modifying the equipment is frequently the entire point. So we state per item which changes are within the manufacturer's terms, which void them, and which sit in between. Sometimes the sensible answer is a second unit kept standard for reference while the first is modified freely. Better to plan that at quotation than to discover it during a claim.
Tell us what the equipment has to prove, what has to be open or scriptable, and the date the purchase order has to be raised. You will hear back within two working days with a specification, the export position, and an indicative range.
If the task is closer to one of these, start there instead, the pricing, the lead time and the paperwork are all different.